Access eLearning
Communication training for employees
This Communication training looks at all aspects of communication; what it is, the barriers of communication and the communication process.
It is designed to help employees become more confident and effective in their workplace communication.
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Course content
- How to be assertive
- Body language
- What's not being said?
- Effective writing
- Asking the right questions
- Expressing yourself
- Active listening
- Presenting with confidence
- Presenting data
- Communicating with emotional intelligence
- Social media awareness
- Communicating under pressure
- Workplace diplomacy
Our eLearning course catalogue lets you explore our extensive CPD accredited Workplace Soft Skills content.
Chat with one of our learning experts and find out how our Workplace Soft Skills courses can help your organisation boost productivity and retain staff.
Our market-leading digital learning solutions are accredited, assured and backed by our learning partners.
About this Communication training
Learner objectives
Upon completion of this Communication training, learning will be able to:
- Define communication
- Sequence the key steps of the communication process
- Identify common barriers to effective communication
- Differentiate between effective and ineffective communication
- Appreciate the different methods of communication
- Recognise the importance of tailoring your communication to the receiver
- Take action to refine your message
- Distinguish between the 7Cs model to improve your communication
Why use Access Learning?
- Credible content – our courses are accredited, endorsed and designed in partnership with subject matter experts.
- Multi-platform learning
- optimised for mobile and tablet.
- True ‘bitesize’ microlearning – making your learning experience more manageable.
- Learning pathways – split courses into digestible topics.
- Accessible to all – compliant with the WACG.2 standards and screen reader optimised.
- Updated and refreshed – Access Learning courses are regularly updated ensuring the most up to date and compliant content.
Part of our comprehensive Workplace Soft Skills catalogue
Our comprehensive Workplace Soft Skills catalogue equips your employees with the essential interpersonal skills needed to thrive in a busy work environment.
These interactive and engaging courses go beyond technical knowledge, encouraging effective communication, collaboration, and problem-solving – the cornerstones of a high-performing team.
- CPD accredited and produced by industry-specific subject matter experts.
- Engaging and accessible content, including real-life scenarios and bitesize modules.
- End of course assessments to ensure knowledge retention.