Access eLearning

# Communication training for employees

This Communication training looks at all aspects of communication; what it is, the barriers of communication and the communication process.

It is designed to help employees become more confident and effective in their workplace communication.

[Contact us](https://pages.theaccessgroup.com/FY21-P05-DLC-WEB-BOF-CONTACT-eLearning-Course-Workplace-soft-skills_LP.html) [View more courses](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/)

## See all our eLearning products

**Access eLearning**](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/) **Governance, Risk and Compliance eLearning**](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/governance-risk-and-compliance/) **Financial Services eLearning**](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/financial-services/) **Health and Safety eLearning**](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/health-safety-courses/) **Construction Health & Safety eLearning**](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/construction-health-and-safety/) **Cyber Security Awareness eLearning**](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/information-cyber-security-courses/) **Mental Health and Wellbeing eLearning**](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/mental-health-wellbeing-courses/) **My Compliance Management**](https://www.theaccessgroup.com/en-gb/compliance/software/health-and-safety-software/) **Access LMS Evo**](https://www.theaccessgroup.com/en-gb/digital-learning/software/learning-management-system/) **Access Learning Content**](https://www.theaccessgroup.com/en-gb/digital-learning/on-demand-learning/)

## Course content

- How to be assertive
- Body language
- What's not being said?
- Effective writing
- Asking the right questions
- Expressing yourself
- Active listening
- Presenting with confidence
- Presenting data
- Communicating with emotional intelligence
- Social media awareness
- Communicating under pressure
- Workplace diplomacy

Our eLearning course catalogue lets you explore our extensive **CPD** **accredited** Workplace Soft Skills content.

Chat with one of our learning experts and find out how our Workplace Soft Skills courses can help your organisation boost productivity and retain staff.

### Our market-leading digital learning solutions are accredited, assured and backed by our learning partners.

## About this Communication training

### Learner objectives

Upon completion of this Communication training, learning will be able to:

- Define communication  
- Sequence the key steps of the communication process  
- Identify common barriers to effective communication  
- Differentiate between effective and ineffective communication  
- Appreciate the different methods of communication  
- Recognise the importance of tailoring your communication to the receiver  
- Take action to refine your message  
- Distinguish between the 7Cs model to improve your communication

### Why use Access Learning?

- **Credible content** – our courses are accredited, endorsed and designed in partnership with subject matter experts.
- **Multi-platform learning** 
- optimised for mobile and tablet.
- **True ‘bitesize’ microlearning** – making your learning experience more manageable.
- **Learning pathways** – split courses into digestible topics.
- **Accessible to all** – compliant with the WACG.2 standards and screen reader optimised.
- **Updated and refreshed** – Access Learning courses are regularly updated ensuring the most up to date and compliant content.

## Part of our comprehensive Workplace Soft Skills catalogue

Our comprehensive [Workplace Soft Skills](https://www.theaccessgroup.com/en-gb/digital-learning/elearning-courses/workplace-soft-skills-courses/ "Workplace soft skills courses") catalogue equips your employees with the essential interpersonal skills needed to thrive in a busy work environment.

These interactive and engaging courses go beyond technical knowledge, encouraging effective communication, collaboration, and problem-solving – the cornerstones of a high-performing team.

- CPD accredited and produced by industry-specific subject matter experts.
- Engaging and accessible content, including real-life scenarios and bitesize modules.
- End of course assessments to ensure knowledge retention.